Brands are extending more focus to mobile devices, and users see this, but are not satisfied because they still use their computers and laptops. This can be indicative of a shift from the desktop to the smartphone as the primary device for many people. Notably, Statista claims that 14.52% of users run Safari iPhone, while 1.3% of users run Safari 15.1 for desktop and 1.22% of users run Safari 14.1 for desktop. This is likely why bugs that are years old still exist on the browser. Despite a redesign of Safari 15 being announced at WWDC 2021, the changes left users dissatisfied, and Apple reverted Safari back to a previous version.

Lack of user support has been an issue for Safari users for many years, with some top complaints being frequent bugs, inconsistent user experience, and website compatibility. This response has overall been met much better than the initial call to action. Simmons offered them the opportunity to contact her if they have a link to or a Feedback number from Apple’s Feedback Assistant so their browser issues can be further diagnosed. This led Jen Simmons, Apple evangelist and developer advocate on the Web Developer Experience team for Safari and WebKit, to respond that the judgments made against Safari were “counterproductive,” as users were not detailing specifics in their complaints. Vague hate is honestly super counterproductive. Many responded with claims of bugs that are several years old and a lack of support on Apple’s part.Įveryone in my mentions saying Safari is the worst, it’s the new IE… Can you point to specific bugs & missing support that frustrate you, inhibit you making websites/apps. The criticism came flooding in after the Safari and WebKit team sent out a call for feedback on Twitter. In response to a call for feedback, some on Twitter have dubbed Apple’s Safari the “new Internet Explorer,” leaving those involved with the ecosystem frustrated at claims that it is the worst of all the current web browsers.

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